Google rating
4.9
Based on 34 Reviews
Mahlwerck Porzellan GmbH
4.9
Alexandra Dietz
08: 34 30 Oct 20
The quality of the products are great. As ex. Neckermann Reisen employee, I had a TOGO mug, the lid of which was now a bit old and no longer usable. I turned to customer service and received new lids - as a gift. Now I am very happy that I can continue to use my beloved mug. Thank you dear Mahlwerck team. (Translated by Google) The quality of the products are great. As ex. Neckermann Reisen employee, I had a TOGO mug, the lid of which was now a bit old and no longer usable. I turned to customer service and received new lids - as a gift. Now I am very happy that I can continue to use my beloved mug. Thank you dear Mahlwerck team.
Maik Herzberg
15: 47 18 Oct 20
I also needed new lids and these were delivered quickly and without much discussion. Great service and really sustainable for the environment. (Translated by Google) I also needed new lids and these were delivered quickly and without much discussion. Great service and really sustainable for the environment.
Katrin Stahl
11: 42 14 Oct 20
Great service, best quality delivered overnight. Thank you very much! (Translated by Google) Great service, best quality delivered overnight. Many thanks!
Fabian Schwarz
12: 58 13 Oct 20
Very nice customer service! As a private person, I made an inquiry because I needed new lids for my Coffee2Go cups. I am now being sent replacement lids. Thank you again! (Translated by Google) Very nice customer service! As a private person, I made an inquiry because I needed new lids for my Coffee2Go cups. I am now being sent replacement lids. Thanks again!
Dieter Mayer
16: 59 02 Oct 20
Mahlwerck is my favorite when it comes to refined porcelain. And definitely has the best Coffee2go porcelain cups. The lid is the benchmark for everyone else who doesn't even come close.Top. (Translated by Google) Mahlwerck is my favorite when it comes to refined porcelain. And definitely has the best Coffee2go porcelain cups. The lid is the benchmark for everyone else who doesn't come anywhere near it.
B Sprzagala
18:14 19 Jun 20
Very friendly, uncomplicated, fast service! Received my (free!) Replacement lid today and will now continue to use the small Coffee2Go mug. Thank you very much. (Translated by Google) Very friendly, uncomplicated, fast service! Received my (free!) Replacement lid today and will now continue to use the small Coffee2Go mug. Many thanks.
Petra Gradl
12: 44 24 20 Sea
Super friendly and professional service. I have lost the banderole of my Snack2Go mug, which I have enjoyed using for a long time to take my lunch to work. On Sunday I asked by email whether I could buy a replacement sleeve, today, on Tuesday, I have already received a replacement free of charge by post. Thank you very much! (Translated by Google) Super friendly and professional service. I have lost the banderole of my Snack2Go mug, which I have enjoyed using for a long time to take my lunch to work. On Sunday I asked by email whether I could buy a replacement band, today, on Tuesday, I already received a replacement by post free of charge. Thank you so much!
Marc J.
22: 22 10 20 Sea
Great, sustainable products! Customer service is outstanding! Extremely short response time and very quick, uncomplicated solution. Great company! (Translated by Google) Great, sustainable products! Customer service is outstanding! Extremely short response time and very quick, uncomplicated solution. Great company!
Ann-Kathrin Haschka
20: 51 09 20 Sea
Very nice porcelain, a mug has been in use almost every day for years. A really great promotional item! (Translated by Google) Very nice porcelain, a mug has been in use almost every day for years. A really great promotional item!
Titti N.
07: 38 02 20 Sea
Have been using their coffee cup from my university for years. And after a while the lid has slowly said goodbye. Kindly got a replacement from Mahlwerck, so I can continue to use my beloved mug: D (Translated by Google) Have been using their coffee cup from my university for years. And after a while the lid has slowly said goodbye. Kindly got a replacement from Mahlwerck, so I can continue to use my beloved mug: D
mel m
17:07 06 Feb 20
Such a great service, unfortunately I couldn't give six or seven stars. :-) The quality of the cups has been tried and tested over many years. The only reason we only have one is that we unfortunately broke one. The shape is extremely supple in the hand, the color and glaze has easily survived the dishwasher for years, the heat protection works, the lid is tight. Really a quality on the object that I have never seen in a coffee mug with a lid. Sometimes we even argue about who can use it. Compliments to the service and the accessibility - Even on the weekend we received an email from the extremely friendly Mr. Köckert. Package was there very quickly, everything totally relaxed and uncomplicated. I wish life was always like this. You have a regular customer. (Translated by Google) Such a great service, unfortunately I couldn't give six or seven stars. :-) The quality of the cups has been tried and tested over many years. The only reason we only have one is that we unfortunately broke one. The shape is extremely supple in the hand, the color and glaze has easily survived the dishwasher for years, the heat protection works, the lid is tight. Really a quality on the object that I have never seen in a coffee mug with a lid. Sometimes we even argue about who can use it. Compliments to the service and the accessibility - Even on the weekend we received an email from the extremely friendly Mr. Köckert. Package was there very quickly, everything totally relaxed and uncomplicated. I wish life was always like this. You have a regular customer.
Karen Blank
20:21 01 Feb 20
Customer service had THE solution for me! The contact with the company is friendly and binding. And the Coffee2Go cups are very functional, beautiful and well thought out. (Translated by Google) The customer service was the solution for me! The contact with the company is friendly and obliging. And the Coffee2Go cups are very functional, beautiful and well thought out.
Cornelia Bussmann
21:47 15 Jan 20
I am a private customer and wanted to buy a new lid for my Coffee2Go mug, which was a giveaway. Within a very short time, two lids were in my mailbox. This is really great service and I thank you very much for it. Since I love the cup and use it every day, I really appreciate it. To further reduce the use of disposable cups, I can only recommend the use of Mahlwerck porcelain cups. Environmentally friendly, harmless and reusable at any time. In the spirit of sustainability! (Translated by Google) I am a private customer and wanted to buy a new lid for my Coffee2Go mug, which was a giveaway. Within a very short time, two lids were in my mailbox. This is really great service and I thank you very much for it. Since I love the cup and use it every day, I really appreciate it. To further reduce the use of disposable cups, I can only recommend the use of Mahlwerck porcelain cups. Environmentally friendly, harmless and reusable at any time. In the spirit of sustainability!
Ingrid L.
16:06 13 Jan 20
I am a private customer and I asked about the lid for the VIVA cup (OMV Austria). That was yesterday (Sunday). The answer came from the manager himself within a few hours. Thank you again, Mr. Köckert, it's really very rare to get an answer that quickly. Normally there are 2 days. I was amazed that they send me 2 lids. I'm still quite perplexed now. I'm a private person and not a business customer. Dear team, Thank you for your effort and best wishes from Wörthersee (Translated by Google) I am a private customer and I asked about the lid of the VIVA mug (OMV Austria). That was yesterday (Sunday). The response came personally from the managing director within a few hours. Thanks again Mr. Köckert. It's really very rare to get an answer so quickly. Normally there are two days.I was amazed that they sent me two lids. I'm still completely perplexed. I'm a private individual and not a business customer.Dear team Thank you for your effort and best regards from Lake Wörthersee
A. Hakim Salem
10:52 10 Jan 20
Andreas Reichel
15:56 27 Dec 19
I have now used the second Coffee2go mug - great! Don't know anyone else who doesn't smell of silicone or plastic and falsifies the taste of coffee. So far, my inquiries have always been answered promptly and responsively. Clear recommendation at this point, high quality product! Thank you. (Translated by Google) I have now used the second Coffee2go mug - great! Don't know anyone else who doesn't smell of silicone or plastic and falsifies the taste of coffee. So far, my inquiries have always been answered promptly and responsively. Clear recommendation at this point, high quality product! Thank you.
Christian Meckmann
07:12 17 Dec 19
Great service and super nice. With a lid of a Coffee2Go cup, the "stopper" is after about seven! Years ago been defective. The "problem" described in an email and three days later the answer received that you would like to send a new lid, free of charge! Real class, and SUSTAINABLE! (Translated by Google) Great service and super nice .With a lid of a Coffee2Go mug, the "stopper" is after about seven! Years have been broken.Described in an email the "problem" and three days later you will receive the answer that you are very welcome to send a new cover, free of charge! Real class, and SUSTAINABLE !!!
Matthias Meierhofer
19: 44 28 Oct 19
The best Coffee2Go cups you can find, superior feel, timelessly simple look. Even the pleasantly heavy weight of the porcelain makes a noticeable difference to an 0815 plastic container recognize, on the breaking strength, I can now raise no doubts after almost 3 years of almost daily use without damage. The company Mahlwerck has understood the principle of sustainability! The best Coffee2Go cups you can find, superior feel, timelessly simple look. 0815 plastic container, on the breaking strength, I can no more than 3 years of almost daily use without damage leave no doubt. The company Mahlwerck has understood the principle of sustainability!
CK W
14: 55 18 Oct 19
Very friendly, unbureaucratic, prompt help with loss of my coffee-to-go cup lid. Really great! Great products that I can recommend to everyone. (Translated by Google) Very friendly, unbureaucratic, prompt help with loss of my coffee-to-go cup lid. Really great! Great products that I can recommend to everyone.
PaulineXY rie
20: 08 17 Oct 19
Get what I needed quickly, straightforward and extremely customer-friendly, fast, easy, and extremely customer friendly. (Translated by Google)
Julia Dinse
08: 11 12 Oct 19
Very nice, fast and good service and my favorite mug accompanies me every day. (Translated by Google) Very nice, fast and good service and my favorite mug accompanies me every day.
CW
13: 22 11 Oct 19
High quality and noble products, good service.TOP COMPANIES ★★★★★ (Translated by Google) High quality and noble products, good service.TOP COMPANIES ★★★★★
Ingeborg Brase
09: 01 04 Sep 19
After a long search for suppliers, we decided on Mahlwerck. The quality is unbeatable, the finishing options also. Chic porcelain cups with high quality plastic lids have arrived. The cooperation is great. We have always received prompt and competent information. In case of problems, a solution is offered immediately. We can wholeheartedly recommend the company Mahlwerck. (Translated by Google) After a long search for suppliers, we decided in favor of Mahlwerck. The quality is unbeatable, the finishing options. Chic porcelain cups with high quality plastic lids have arrived. The cooperation is great. We have always received prompt and competent information. In case of problems, a solution is offered immediately. We can fully recommend the company Mahlwerck.
Julia Pültz
09:47 02 Aug 19
For me, the Mahlwerck porcelain-to-go mug has been a loyal and daily companion for over 3 years. I am very often asked about the cup in the cafés because it is beautifully processed and simply something very special - among all those plastic, ugly thermo and bamboo cups, which have fallen into disrepute again precisely because of the plastic resins. The company's customer service is incredibly helpful and responds in record speed. I now also get new lids for my mug, because they suffer a bit with constant use. Without much back and forth, even if they are not offered directly on the website. I really recommend the company to everyone who is looking for beautiful, high-quality porcelain products for resale, as an employee gift or give-away. : -) (Translated by Google) For me, the porcelain to go mug of the Mahlwerck company has been a faithful and daily companion for over 3 years. I am very often referred to the cup in the cafes, because it is super beautifully processed and just something very special - among all these plastic, ugly Thermo and bamboo cups, which are just because of the plastic resins back into disrepute .., The customer service of the company is incredibly helpful and answers in record speed. I now get new lids for my cup, because they suffer a bit, with constant use. Without much back and forth, even if they are not offered directly on the website. I really recommend the company to anyone who is looking for beautiful and high-quality porcelain products for resale, as an employee gift or give-away. :-)
Wilfried deer
14:52 05 Jul 19
I've been using a mug you made every day in my car for almost 10 years now. Over time the lid suffered, although I only used this lid as a spare part. This was even delivered to me, although it was only a small number. To my great surprise, this replacement was carried out on a fair basis. Nowadays, it is already outstanding if you can still get a replacement after such a long time. This is already something very special. I can only advise other customers to support this company philosophy. Anyway, I would like to thank you very much. (Translated by Google) I've been using a mug you made every day in my car for almost 10 years now. Over time, the lid has suffered. I only used this cover as a spare part. This was even delivered to me, although it was only a small number. To my great surprise, this replacement was carried out on a fair basis. Nowadays it is already outstanding if you can still get a replacement after such a long time. In addition, the courtesy on your part. This is already something very special today.I can only advise other customers to support this company philosophy.Anyway, I would like to thank you very much.
Alex Wettmann
10: 38 27 19 Sea
Very competent, friendly and courteous telephone advice. My impression is that Mahlwerck is definitely in the higher priced area to settle (no mass produced iSv 1000 cups for 1,5 € apiece), but the customer who is willing to pay a fair price, an exceptional service and very noble products supplies. By the way: the engravings are handcrafted to 100%, the mask created by an exposure is placed by hand on the cup and "engraved" by hand with sandblast. This, of course, has a price, but looks great and it will be noticed by customers !! (Translated by Google) Very competent, friendly and courteous telephone advice. My impression is that Mahlwerck is definitely in the higher priced area to settle (no mass produced by 1000 cups for 1.5 € each), but the customer is willing to pay a fair price. Incidentally, the engravings are 100% handmade, the mask is made by hand to the cup and "engraved" by hand with sandblast. If that's the case for sure !!
Torsten Grabau
15: 28 11 19 Sea
As a promotional product partner, we, the Present Perfect Group, have been working together with Mahlwerck with great satisfaction for years. Our customers love the coffee to go mug, for example. Thanks to the individual finishing options, the mug is unique and will be used for many years. That is "sustainability" at its best. Mahlwerck's quality and innovative strength sets standards in the industry. Every year we are supplied with new interesting ideas on the subject of porcelain. This also strengthens our position with customers. Thanks and keep it up! (Translated by Google) As a promotional product partner, we, the Present Perfect Group, have been highly satisfied with Mahlwerck for many years. Our customers love, for example the coffee to go mug. Thanks to the individual refinement options, the cup is unique and used for many years. That's "sustainability" at its best. The quality and innovative power of Mahlwerck sets standards in the industry. Every year we are provided with new interesting ideas around the topic of porcelain. This also strengthens our position with the customer. Thanks and keep it up!
Ralf Schneider
09: 35 08 19 Sea
Great products, lots of variety and ideas flow in here. My Coffe-to-Go mug is my daily companion. Here are products for advertising with eye-catching effect possible, can advise you. (Translated by Google) Great products, lots of variety and ideas flow in here.My coffee-to-go mug is my daily companion.Here are products for advertising with eye catching effect, can advise you.
Dieter Renz
08:24 21 Feb 19
For me personally and for my customers. Mahlwerck porcelain is and remains the first choice. Plus a top service for order processing. Clear recommendation. (Translated by Google) For me personally and for my customers. Mahlwerck porcelain is and remains the first choice. Plus a top service for order processing. Clear recommendation.
Michael Fenner
18:34 20 Feb 19
Exceptional shapes, high-quality finishing, TOP !! Exceptional shapes, high-quality finishing, TOP !!
Claudia S.
12:55 05 Dec 18
Very nice cups - high quality (Translated by Google) Very nice cups - high quality
Dario Florheim
08:47 02 Jul 18
TQ Systems GmbH
09:52 10 Jul 17
The company Mahlwerck Porcelain convinced us at our big summer party with excellent advice, the very good quality of the printed plates and the 100% adherence to delivery dates. Thanks for the great support! (Translated by Google) The company Mahlwerck Porcelain convinced us at our big summer party with excellent advice, the very good quality of the printed plates and the 100% adherence to delivery dates. Thank you for the amazing support!
